{"id":8898,"date":"2026-06-17T17:35:26","date_gmt":"2026-06-17T15:35:26","guid":{"rendered":"https:\/\/autopflege-ostschweiz.ch\/cancellation-and-returns\/"},"modified":"2026-06-17T17:35:26","modified_gmt":"2026-06-17T15:35:26","slug":"cancellation-and-returns","status":"publish","type":"page","link":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/","title":{"rendered":"Cancellation and Returns"},"content":{"rendered":"<h2>Returns and Cancellation<\/h2>\n<p>For contracts with consumers in Switzerland, there is no statutory right of withdrawal for distance selling. However, we voluntarily grant you a right of return. <\/p>\n<h2>Voluntary Right of Return<\/h2>\n<p>You may return items in their original packaging, unopened and unused, within 14 days of receiving the goods. The goods must be in their original condition. <\/p>\n<h3>Excluded from Return<\/h3>\n<ul>\n<li>opened or partially used chemical and care products (for hygiene reasons)<\/li>\n<li>individually cut or custom-ordered items<\/li>\n<li>vouchers and services<\/li>\n<\/ul>\n<h3>Return Process<\/h3>\n<p>Please contact us before returning items at <a href=\"mailto:info@autopflege-ostschweiz.ch\">info@autopflege-ostschweiz.ch<\/a> or by phone at +41 52 723 49 50. You bear the cost of return shipping unless the goods are defective. Upon receipt and inspection of the goods, we will refund the purchase price via the original payment method. <\/p>\n<h2>Warranty for Defects<\/h2>\n<p>If goods are defective or incorrectly delivered, please contact us immediately. Your statutory warranty rights remain unaffected by this return policy. <\/p>\n<hr>\n<p class=\"legal-prose__updated\">Draft \u2014 please have this reviewed legally before publication.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns and Cancellation For contracts with consumers in Switzerland, there is no statutory right of withdrawal for distance selling. However, we voluntarily grant you a right of return. Voluntary Right of Return You may return items in their original packaging, unopened and unused, within 14 days of receiving the goods. The goods must be in [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8898","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz\" \/>\n<meta property=\"og:description\" content=\"Returns and Cancellation For contracts with consumers in Switzerland, there is no statutory right of withdrawal for distance selling. However, we voluntarily grant you a right of return. Voluntary Right of Return You may return items in their original packaging, unopened and unused, within 14 days of receiving the goods. The goods must be in [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Autopflege Ostschweiz - Shop | Schweiz\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/cancellation-and-returns\\\/\",\"url\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/cancellation-and-returns\\\/\",\"name\":\"Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#website\"},\"datePublished\":\"2026-06-17T15:35:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/cancellation-and-returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/cancellation-and-returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/cancellation-and-returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cancellation and Returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#website\",\"url\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/\",\"name\":\"Autopflege Ostschweiz - Shop | Schweiz\",\"description\":\"Premium Autopflegeprodukte f\u00fcr perfekte Fahrzeugpflege\",\"publisher\":{\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"Store\",\"AutomotiveBusiness\"],\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#organization\",\"name\":\"Autopflege Ostschweiz GmbH\",\"url\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/logo-autopflege-ostschweiz-Ver.png\",\"contentUrl\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/logo-autopflege-ostschweiz-Ver.png\",\"width\":456,\"height\":131,\"caption\":\"Autopflege Ostschweiz GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/autopflege-ostschweiz.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/autopflege_ostschweiz\\\/\"],\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"Schaffhauserstrasse 6\",\"postalCode\":\"8500\",\"addressLocality\":\"Frauenfeld\",\"addressRegion\":\"TG\",\"addressCountry\":\"CH\"},\"telephone\":\"+41 52 723 49 50\",\"email\":\"info@autopflege-ostschweiz.ch\",\"vatID\":\"CHE-388.103.066 MWST\",\"geo\":{\"@type\":\"GeoCoordinates\",\"latitude\":47.5612282,\"longitude\":8.8891467},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\"],\"opens\":\"09:00\",\"closes\":\"11:45\"},{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\"],\"opens\":\"13:00\",\"closes\":\"17:45\"},{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":\"Saturday\",\"opens\":\"08:00\",\"closes\":\"11:45\"},{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":\"Saturday\",\"opens\":\"13:00\",\"closes\":\"15:45\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/","og_locale":"en_US","og_type":"article","og_title":"Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz","og_description":"Returns and Cancellation For contracts with consumers in Switzerland, there is no statutory right of withdrawal for distance selling. However, we voluntarily grant you a right of return. Voluntary Right of Return You may return items in their original packaging, unopened and unused, within 14 days of receiving the goods. The goods must be in [&hellip;]","og_url":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/","og_site_name":"Autopflege Ostschweiz - Shop | Schweiz","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/","url":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/","name":"Cancellation and Returns - Autopflege Ostschweiz - Shop | Schweiz","isPartOf":{"@id":"https:\/\/autopflege-ostschweiz.ch\/#website"},"datePublished":"2026-06-17T15:35:26+00:00","breadcrumb":{"@id":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/autopflege-ostschweiz.ch\/en\/cancellation-and-returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/autopflege-ostschweiz.ch\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Cancellation and Returns"}]},{"@type":"WebSite","@id":"https:\/\/autopflege-ostschweiz.ch\/#website","url":"https:\/\/autopflege-ostschweiz.ch\/","name":"Autopflege Ostschweiz - Shop | Schweiz","description":"Premium Autopflegeprodukte f\u00fcr perfekte Fahrzeugpflege","publisher":{"@id":"https:\/\/autopflege-ostschweiz.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/autopflege-ostschweiz.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Organization","Store","AutomotiveBusiness"],"@id":"https:\/\/autopflege-ostschweiz.ch\/#organization","name":"Autopflege Ostschweiz GmbH","url":"https:\/\/autopflege-ostschweiz.ch\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/autopflege-ostschweiz.ch\/#\/schema\/logo\/image\/","url":"https:\/\/autopflege-ostschweiz.ch\/wp-content\/uploads\/2026\/06\/logo-autopflege-ostschweiz-Ver.png","contentUrl":"https:\/\/autopflege-ostschweiz.ch\/wp-content\/uploads\/2026\/06\/logo-autopflege-ostschweiz-Ver.png","width":456,"height":131,"caption":"Autopflege Ostschweiz GmbH"},"image":{"@id":"https:\/\/autopflege-ostschweiz.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/autopflege_ostschweiz\/"],"address":{"@type":"PostalAddress","streetAddress":"Schaffhauserstrasse 6","postalCode":"8500","addressLocality":"Frauenfeld","addressRegion":"TG","addressCountry":"CH"},"telephone":"+41 52 723 49 50","email":"info@autopflege-ostschweiz.ch","vatID":"CHE-388.103.066 MWST","geo":{"@type":"GeoCoordinates","latitude":47.5612282,"longitude":8.8891467},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Tuesday","Wednesday","Thursday","Friday"],"opens":"09:00","closes":"11:45"},{"@type":"OpeningHoursSpecification","dayOfWeek":["Tuesday","Wednesday","Thursday","Friday"],"opens":"13:00","closes":"17:45"},{"@type":"OpeningHoursSpecification","dayOfWeek":"Saturday","opens":"08:00","closes":"11:45"},{"@type":"OpeningHoursSpecification","dayOfWeek":"Saturday","opens":"13:00","closes":"15:45"}]}]}},"_links":{"self":[{"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/pages\/8898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/comments?post=8898"}],"version-history":[{"count":0,"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/pages\/8898\/revisions"}],"wp:attachment":[{"href":"https:\/\/autopflege-ostschweiz.ch\/en\/wp-json\/wp\/v2\/media?parent=8898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}